Privacy Policy

Pro-Motion Bodyworks Last updated: August 2026

Who we are

Pro-Motion Bodyworks is a sole-trader sports therapy practice operated by Ollie Bowie, based at Treatment Hub, 27 London St, Basingstoke RG21 7PG.

If you have any questions about this policy, you can contact me at: ob@pro-motionbodyworks.com | 07789 179039

What information I collect

When you interact with this website or book an appointment, I may collect:

• Contact details — name, email address, phone number

• Booking information — appointment dates, session type, relevant health information you provide ahead of or during treatment

• Website usage data — via cookies and analytics tools (see the Cookie Policy for details)

How I use your information

I use your information to:

• Manage and confirm your bookings

• Communicate with you about your appointments

• Maintain records relevant to your treatment

• Respond to enquiries you send via the website or contact details above

• Comply with legal and professional obligations

I do not use your information for marketing without your explicit consent, and I do not sell your data to third parties.

The legal basis for processing your data

Under UK GDPR, I process your data on the following grounds:

• Contract — to fulfil your booking and deliver treatment

• Legitimate interests — to manage the business and respond to enquiries

• Legal obligation — where required to retain records under applicable law

• Consent — where you have explicitly opted in, for example to receive updates or marketing

How long I keep your data

I retain client records for a minimum of seven years following your last appointment, in line with standard practice for health and wellbeing records. Enquiry data where no appointment follows is deleted within 12 months.

Who I share your data with

I do not sell or share your personal data with third parties for their own purposes. I may share data with:

• Booking platform providers — to manage appointment scheduling

• IT and website service providers — who process data on my behalf under appropriate agreements

• Professional or legal bodies — where required by law or regulation

Your rights

Under UK data protection law, you have the right to:

• Access the personal data I hold about you

• Request correction of inaccurate data

• Request deletion of your data (subject to legal retention obligations)

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact me at ob@pro-motionbodyworks.com.

Data security

I take reasonable steps to protect your personal data from unauthorised access, loss or misuse. Where third-party platforms are used for bookings or communications, I select providers with appropriate security measures in place.

Changes to this policy

I may update this policy from time to time. The current version will always be available on this page, with the date of last update shown at the top.

A few things worth checking with a solicitor or reviewing yourself before publishing:

• ICO registration — as a sole trader handling client health data, Ollie may need to register with the ICO

• Retention period — seven years is a common standard but worth confirming for sports therapy specifically

• Booking platform — the policy should name or reference whichever platform is used (e.g. Calendly, Cliniko) so clients know where their data goes